Privacy Policy

Pakistani players can confidently provide their personal information to the company upon registration. The casino uses the latest technology and encryption methods to protect player information. Data is collected and processed for various reasons. Furthermore, it is required by the Curacao eGaming license No. 8048/JAZ2018-040. Please review the details about the protection rules before creating an account on the 1win website or mobile app in Pakistan.

Collecting Members Data

Information about players from Pakistan is collected and stored on the company’s internal servers. This is necessary for the purposes specified in the current company policy. The main reasons for collecting your details are:

To confirm your identity and age;
To comply with legal requirements imposed on the company under the Curacao eGaming license;
To protect the company’s rights;
To analyze statistical data on the usage of the website’s services;
To track player gaming activity and the services used;
For marketing communications and advertising;
For cooperation purposes;
To test new services;
To develop bonus offers and promotions for regular players;
To handle complaints and resolve conflicts;
To monitor financial transactions and canceled payments;
To detect and prevent fraudulent activity;
To protect other users and their data.

Types of Collected Information

1win collects, stores, and processes several types of information about players from Pakistan. Here’s what you provide when you sign up on the site:

Identification (your full name, gender, and date of birth);
Contact (email address and phone number);
Location (country, city, residential address, and postal code);
Financial activity (payment details, transaction history, unsuccessful transfers, used payment tools, transfer time, and amounts);
Traffic (access time/date, IP address, VPN and proxy services, languages used, browser, and crash reports).

Reasons for Transferring Players’ Details

1win Pakistan does not transfer or distribute details about Pakistani players to third parties. However, there are times when the company needs to provide your details:

To protect the company’s interests and rights;
At your request;
To protect other users’ accounts and their details;
If fraudulent activity is detected on your account;
At the request of administrative authorities;
At the request of licensing authorities;
If you are part of a fraudulent group or organization;
If the site’s security system is hacked;
In the event of legal proceedings;
At the request of a payment provider for secure financial transactions;
To partners or affiliates upon request.

1win Security System

1win uses only the latest methods of player data encryption, including the Secure Socket Layer (SSL) protocol with a 256-bit key. The casino also applied for the basic digital TLS (Transport Layer Security) standard. Your personal, credit, and contact information are transferred only upon request. They are also backed up and stored encrypted. The site’s security system can detect any unauthorized activity.